Emotional Intelligence at Work: 1 Day Session
This practical 1 Day Emotional Intelligence at Work session equips participants with the skills to understand, manage, and use emotions effectively in both personal and professional settings. Through practical tools, reflective activities, case studies, role plays, and self-development exercises, participants build self-awareness, empathy, motivation, conflict resolution, leadership, teamwork, and interpersonal communication skills. The programme concludes with a practical personal EI growth plan designed to support continuous development and workplace application.
Phoenix, AZ, United States
November 24, 2026
Classroom Session
1 Day
About this course
This practical 1 Day Emotional Intelligence at Work session equips participants with the skills to understand, manage, and use emotions effectively in both personal and professional settings. Through practical tools, reflective activities, case studies, role plays, and self-development exercises, participants build self-awareness, empathy, motivation, conflict resolution, leadership, teamwork, and interpersonal communication skills. The programme concludes with a practical personal EI growth plan designed to support continuous development and workplace application.
What you'll learn
- Identify and manage emotional responses effectively
- Build deeper connections through empathy and active listening
- Use emotional intelligence to inspire and motivate yourself and others
- Resolve conflicts constructively using emotional insight
- Enhance leadership and workplace communication skills
- Develop stronger interpersonal relationships and trust
Course Contents
Module 1: Introduction to Emotional Intelligence
- What is emotional intelligence (EI)?
- Importance of EI in personal and professional life
- Overview of the five EI components
- Activity
Module 2: Self-Awareness & Self-Management
- Identifying emotional triggers
- Emotional self-regulation techniques
Who Should Attend
- Managers
- Team Leaders
- HR Professionals
- Supervisors
- Business Professionals
- Individuals Seeking Personal Growth
Prerequisites
None
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
Ready to Get Started?
Take the next step in your professional development journey with this comprehensive training program.