Emotional Intelligence
Interactive workshop empowering participants to enhance self-awareness and self-management. Develop core EI competencies to positively impact professional performance and personal relationships.
Europe
Jul-3, 2026
Virtual
1 Day
About this course
Interactive workshop empowering participants to enhance self-awareness and self-management. Develop core EI competencies to positively impact professional performance and personal relationships.
What you'll learn
- Understand the Emotional Intelligence competency framework
- Apply techniques to maintain high positivity and energy levels
- Recognize how emotions affect thinking and relationships
- Handle high-pressure situations while maintaining standards
- Cultivate emotional resilience and maturity
- Apply emotional intelligence strategies in the workplace
Course Contents
Introduction to Emotional Intelligence
- Self-management and self-awareness
- Self-regulation and self-motivation
- Empathy fundamentals
Core EI Skills
- Accurate emotional perception
- Using emotions to enhance thought
- Understanding emotional signals
- Emotional management
Verbal Communication
- Active listening
- Effective questioning
- Communicating with authenticity
Non-Verbal Communication
- Interpreting body language
- Emotional cues in communication
- The power of delivery
Social Awareness & Responsibility
- Benefits of EI
- Expressing emotions effectively
- Taking responsibility
Emotional Regulation Techniques
- Perspective shifting
- Self-awareness tools
- Healthy compromise
Building Emotional Control
- Coping strategies
- Relaxation methods
- Integrating techniques
Workplace Applications
- Managing emotions at work
- Constructive conflict resolution
- EI in professional interactions
Making a Lasting Impact
- First impressions
- Situational assessment
- Assertiveness with respect
Who Should Attend
- Professionals seeking to improve emotional intelligence
- Managers and team leaders
- HR and organizational development professionals
- Anyone interested in personal and professional growth
Prerequisites
None
Course Materials
EI competency framework, self-assessment tools, communication guide, emotional regulation toolkit, workplace application scenarios, personal action planning worksheet
Professional Trainer
Isha Khanna
Professional Trainer & Development Specialist
Isha Khanna is an accomplished Professional Trainer and Development Specialist with extensive experience delivering high-impact training programs for corporate professionals and individuals.
With a proven track record in professional education, Isha combines practical industry knowledge with effective teaching methodologies to create engaging and transformative learning experiences.
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
info@mangates.com
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Emotional Intelligence
Interactive workshop empowering participants to enhance self-awareness and self-management. Develop core EI competencies to positively impact professional performance and personal relationships.
Ready to Get Started?
Take the next step in your professional development journey with this comprehensive training program.