Practical AI Skills for the Modern Workforce
Artificial Intelligence is transforming how organizations work, communicate, analyze information, and make decisions. This practical, non-technical course provides professionals with a foundation in AI and focuses on how generative AI can be used effectively in everyday work. Participants will learn practical AI tools and prompting techniques for workplace productivity, communication, data analysis, and workflow automation. The course also covers responsible and secure AI use, including privacy, intellectual property, cybersecurity, bias, and human oversight. Through practical exercises and a workplace-focused capstone, participants will develop the confidence to apply AI tools effectively, evaluate AI-generated outputs, and identify opportunities to improve their everyday work.
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About this course
Artificial Intelligence is transforming how organizations work, communicate, analyze information, and make decisions. This practical, non-technical course provides professionals with a foundation in AI and focuses on how generative AI can be used effectively in everyday work. Participants will learn practical AI tools and prompting techniques for workplace productivity, communication, data analysis, and workflow automation. The course also covers responsible and secure AI use, including privacy, intellectual property, cybersecurity, bias, and human oversight. Through practical exercises and a workplace-focused capstone, participants will develop the confidence to apply AI tools effectively, evaluate AI-generated outputs, and identify opportunities to improve their everyday work.
What you'll learn
- Understand core AI, Generative AI, and Large Language Model concepts
- Identify practical AI opportunities across everyday workplace activities
- Create effective prompts and improve AI-generated responses
- Use AI to improve workplace productivity and communication
- Apply AI tools to basic data analysis and business insights
- Identify repetitive tasks suitable for AI-assisted workflows
- Design reusable AI-assisted workflows and automation concepts
- Recognize AI risks related to privacy, security, bias, and intellectual property
- Evaluate AI-generated information critically and apply human oversight
- Use AI more confidently, responsibly, and effectively in the workplace
- Develop an AI-assisted solution for a real workplace challenge
Course Contents
Module One: AI Fundamentals for Business
- Generative AI and Large Language Models
- AI Tools and Applications in Business
- What AI Can and Cannot Do
- AI Limitations: Hallucinations, Bias, and Inaccurate Information
- AI Use Cases Across Business Functions
Module Two: Prompt Engineering for Professionals
- Anatomy of an Effective Prompt
- Context, Role, Task, and Constraints
- Few-Shot Prompting and Structured Outputs
- Prompt Templates for Recurring Work
- Improving and Refining AI Responses
- Hands-On Prompting Exercise
Module Three: AI for Workplace Productivity & Communication
- Writing and Improving Emails, Documents, and Reports
- Summarizing Meetings and Information
- Creating Presentations and Business Content
- Research, Brainstorming, and Information Synthesis
- Creating SOPs and Structured Outputs
- Stakeholder and Customer Communication
- Productivity Exercise
Module Four: AI for Data & Business Analysis
- Working with Spreadsheets Using AI
- Data Cleaning, Formulas, and Interpretation
- Charts, Trends, and Anomalies
- Turning Data into Management Insights
- Hands-On Analysis Exercise
Module Five: AI Automation & Workflows
- Identifying Repetitive Tasks
- AI-Assisted Workflows
- No-Code/Low-Code Automation Concepts
- Connecting AI with Business Applications
- Designing Reusable AI Workflows
Module Six: Responsible, Secure & Ethical AI
- Confidential Information and Data Privacy
- Intellectual Property and Copyright
- Cybersecurity Risks
- Bias and Fairness
- Human Review and Verification
- Company AI Policies and Acceptable Use
Module Seven: AI Application Capstone
- Identify a Workplace Challenge
- Design an AI-Assisted Solution
- Apply Prompting and Workflow Techniques
- Evaluate the AI Output
- Present and Reflect on the Solution
Who Should Attend
- Business Professionals
- Managers and Team Leaders
- Human Resources Professionals
- Administrative and Support Staff
- Sales and Marketing Professionals
- Customer Service Professionals
- Operations Professionals
- Project Managers
- Business Analysts
- Finance and Other Business Functions
- Digital Transformation and Innovation Teams
- Professionals who regularly work with documents, data, communication, or business processes
- Non-Technical Professionals seeking practical AI skills
Prerequisites
None
Course Materials
Attendees will receive a course manual with presentation slides, reference materials, practical exercises, prompting resources, and capstone activity materials.
Technical Requirements
- Internet access for accessing AI tools and downloading course materials
- Supported Devices: Laptop, Tablet, Smartphone
- Access to commonly used AI tools and web-based productivity applications
- Basic familiarity with workplace documents, spreadsheets, or business applications
Live Course Price
USD 699
Duration
1 Day
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